Service Manager

Service Manager
Permanent
£42,000
Bedfordshire

Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Bedfordshire.

Responsibilities of the Service Manager:

• Oversee the delivery of safe, secure and high-quality supported accommodation and services, ensuring positive outcomes for customers.
• Line manage, mentor and develop Team Leaders.
• Monitor service performance, including voids, rent collection, arrears, budgets and KPIs, taking action to achieve targets.
• Oversee safeguarding, complex cases, complaints and legal matters, ensuring compliance with policies, legislation and regulatory requirements.
• Build strong relationships with local authorities, external agencies and stakeholders, supporting partnership working, tenders and service development.
• Drive continuous improvement across services, reviewing processes, managing risk and ensuring effective housing management, repairs and compliance.

Essential Experience of the Service Manager:

• Full UK Driving License
• Enhanced DBS

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.